Consumer Rights

Customer service imposter fraud 

Customer service imposter scams (also known as customer service fraud), is a serious issue in the United States. In 2023, the Federal Trade Commission (FTC) said that imposter scams are the number one most frequently reported fraud. In fact, the FTC received 2.6 million fraud reports for customer service fraud. 27% of those reports resulted […]

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Safeguarding Coinbase Customers: EFTA Rights in Cases of Scams and Identity Theft

Safeguarding Coinbase Customers: EFTA Rights in Cases of Scams and Identity Theft In today’s digital age, cryptocurrency platforms like Coinbase have transformed the way people manage their finances. However, as with any financial system, the risk of scams and identity theft remains a concern. To address this, the Electronic Funds Transfer Act (EFTA) provides crucial

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